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Language
English
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Description
"Develop the confidence and poise needed to take your communication skills to the next level Preparing for a presentation, interview, or salary negotiation can instill a sense of dread and fear in many people. Part of the fear comes from the risk of being caught off-guard and having to improvise on the spot. This is where the tools associated with improv come into play. While improv is traditionally associated with acting, it can also be a useful...
Author
Language
English
Formats
Description
"We are all broadcasters. We are constantly broadcasting information to others, even if we don't say a word. Managers broadcast to their teams during meetings. Team members broadcast to clients. Clients broadcast to potential clients. And the messages we choose to broadcast shape others' views of the world. Our words can move other people from a fear-based mindset in which they see obstacles as insurmountable, to a positive mindset where they see...
Author
Language
English
Formats
Description
How do you break the ice in the UAE? When do you present a contract in China? How close should you stand to a South Korean? Kiss, Bow, or Shake Hands: Sales and Marketing is an informative, entertaining guide that shows you what to do--and what to avoid--in any given sales or marketing situation, from Argentina to South Africa. It provides the expert knowledge you need to gather data in diverse cultures, properly present your products, and close deals...
Author
Publisher
Prentice Hall Press
Pub. Date
2015
Language
English
Description
"An essential guidebook for honing business communication skills... Communications expert Dianna Booher provides an essential nine-point checklist for success in the art of communication and persuasion-for building solid relationships, and for increasing credibility in the workplace. With lessons from politics, pop culture, business, family life, and current events, the book identifies common reasons that communicators fail to accomplish their goals,...
Author
Language
English
Formats
Description
"A presidential speechwriter for Bill Clinton explores the hidden power of analogy to fuel thought, connect ideas, spark innovation, and shape outcomes From the meatpacking plants that inspired Henry Ford's first moving assembly line to the "domino theory" that led America into Vietnam to the "bicycle for the mind" that Steve Jobs envisioned as the Macintosh computer, analogies have played a dynamic role in shaping the world around us-and still do...
Author
Publisher
Crown Business
Pub. Date
[2014]
Language
English
Description
A "fussy--and entertaining--book on the hidden rules of the road in the workplace, and in life, from the standpoint of an admonishing but encouraging workplace grouch and taskmaster. Why the curmudgeon? The fact is, most older, more senior people over us in the workplace are closet curmudgeons. In today's politically correct world, they may hide their displeasure over your misuse of grammar, or your overly familiar use of their first name without...
Author
Publisher
McGraw-Hill Education
Pub. Date
[2014]
Language
English
Description
You're busy and you don't have time to decipher the confusing world of Twitter. In less than two hours, Mark Schaefer's bestselling book will show you how to connect and start creating meaningful business and personal benefits right away! Behind every Twitter triumph is a well-defined success formula. This is The Tao of Twitter: a path that holds the potential to improve your daily life at work and at home ... if you know the way
Author
Publisher
Chronicle Books
Pub. Date
[2018]
Language
English
Description
"Being a good employee means meetings and emails and interpersonal interaction, but a new job doesn't come with a manual on how to do be a good manager. This appealing book will show you how to be the kind of employee that people respect and admire, who gets noticed for the right reasons, gets promoted, and still gets to hang out on the weekends"--
Author
Language
English
Description
"Leadership Mastery: Ten Steps to Unlock Your Full Potential" is a must-read for aspiring leaders, seasoned professionals, and anyone seeking to enhance their leadership abilities. It serves as a guidebook and mentor, providing invaluable insights and practical strategies that will inspire, empower, and guide readers on their leadership journey.
Author
Language
English
Formats
Description
Leaders! Are you facing a storm of change in your workplace?
Are your people anxious, confused, distracted, resistant or angry as they grapple with uncertainty?
Do you spend your days trying to implement and defend changes you can't control and may not even agree with?
Leadership is about people. Yet many leaders find themselves responsible for implementing change without ever being taught the foundations of HOW to support and lead people THROUGH...
Author
Language
English
Formats
Description
A former international hostage negotiator for the FBI offers a new, field-tested approach to high-stakes negotiations-whether in the boardroom or at home. After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a hostage negotiator brought him face-to-face with a range of criminals, including bank robbers and terrorists. Reaching the pinnacle of his profession, he became the FBI's lead international...
Publisher
LearningExpress, LLC
Pub. Date
[2014]
Language
English
Description
"Use the lessons and exercises in this tutorial to learn the fundamentals of writing business documents. Learn how to get organized, tailor your writing to an audience, write without mistakes, and prepare different types of business documents." --
Author
Language
English
Formats
Description
Your stomach's churning; you're hyperventilating -- you're in a badly deteriorating conversation at work. Such exchanges, which run the gamut from firing subordinates to parrying verbal attacks from colleagues, are so loaded with anger, confusion, and fear that most people handle them poorly: they avoid them, clamp down, or give in.
But dodging issues, appeasing difficult people, and mishandling tough encounters all carry a high price for managers...
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