From international bestselling author Ken Blanchard… Your competitive edge in today's business environment is all about the power of loyalty. So if you want to succeed, it's time to think outside the box of traditional customer service. The Simple Truths of Service is an inspiring true story about Johnny, a very special young man whose creative choices will spark the way your company approaches their clients. By putting his own personal mark on...

The authors of Great Leaders Grow use a fable to lay out what is the secret to great leadership in this internationally bestselling guide. It's a question that everyone in a position of authority-whether in a multinational corporation or a local volunteer group-wonders sooner or later. Here Ken Blanchard, whose books on leadership have sold over twenty million copies, and Mark Miller, who worked his way up from line worker to vice president of Chick-Fil-A,...

The bestselling co-author of the legendary The One Minute Manager® and a former Twitter executive join forces to create the ultimate guide to creating powerful mentoring relationships. While most people agree that having a mentor is a good thing, they don't know how to find one or use one. And despite widespread approval for the idea of being a mentor, most people don't think they have the time or skills to do so. Positive mentoring relationships...

All of us in the today's workforce are called upon more and more to work effectively in teams. But do you know how to build a team that truly takes advantage of the knowledge, experience, and motivation of its members? Most of us don't, and we quickly become frustrated, give up, and opt to go it alone-not a good solution in today's business environment. Fortunately, there is a better way. Here, expert authors Ken Blanchard, Alan Randolph, and Peter...

A revised edition of the timeless business classic-updated to help today's readers succeed more quickly in a rapidly changing world. For decades, The One Minute Manager® has helped millions achieve more successful professional and personal lives. While the principles it lays out are timeless, our world has changed drastically since the book's publication. The exponential rise of technology, global flattening of markets, instant communication, and...

Todos los días organizaciones alrededor del mundo lanzan iniciativas de cambio, muchas veces de gran magnitud y con grandes gastos, destinadas a mejorar el statu quo. Sin embargo, entre el cincuenta y el setenta por ciento de esos esfuerzos por lograr un cambio fracasan. Unos pocos perecen de manera repentina, pero son muchos los que mueren con una muerte larga y dolorosa que agota los recursos, la energía y la moral de la organización. ¿Quién,...

El liderazgo eficaz, sea en el trabajo, la comunidad, la iglesia o el hogar comienza internamente. Antes de que espere dirigir a alguien, usted debe conocerse a sí mismo. Cada líder debe hacerse dos preguntas vitales: ¿De quíen va a ser? ¿Quién va a ser? Una tiene que ver con su relación con Cristo. La otra con el propósito de su vida.A través de principios sencillos pero profundos de la vida de Jesús y docenas de historias y ejemplos de...

Ken Blanchard is one of America's best-known leadership and business experts. And now he helps you understand and experience the art of influence by revealing the greatest life and leadership lessons he's learned in his rich career as an educator and business leader. The Heart of a Leader offers Blanchard's insight and wisdom on: Choosing values Aiming for excellence Maintaining integrity Finding the courage to change Helping others reach their...

A moving story, told in Ken Blanchard's appealing parable style, of how a local church can be either a blessing or a curse to their community.The Most Loving Place in Town is the story of two men, a disillusioned church elder and a gifted young pastor, who recognize that their church has lost sight of its number one priority: loving God and each other. They begin a search, independently at first, to recapture their lost love and then together lead...

The more I read the Bible, the more evident it becomes that everything I have ever taught or written about effective leadership over the past 25 years, Jesus did to perfection. He is simply the greatest leadership role model of all time. Ken Blanchard with simple yet profound principles from the life of Jesus and dozens of stories and leadership examples from his life experiences, veteran author, speaker and leadership expert Ken Blanchard guides...